Returns & Exchanges

We want you to be completely happy with your enduringapparels.com purchase. If you are not satisfied with your order, you may return or exchange most items within 30 days of delivery.

Our Return & Exchange Policy

Items must be returned or requested for exchange within 30 days of the delivery date. To be eligible for a return or exchange, your item must be in the same condition that you received it: unworn, unwashed, and with the original tags attached. It must also be returned in the original packaging.

Please note that we do not accept returns or exchanges on final sale items, including items marked “Final Sale” or purchased during major promotional events. These purchases are final and cannot be refunded or exchanged.

How to Initiate a Return or Exchange

To start a return or exchange, please visit our Returns Portal at enduringapparels.com. You will need your order number and the email address used to place the order. The portal will guide you through the process and provide you with a prepaid return shipping label.

We recommend using our prepaid label to ensure your return is processed correctly and efficiently. Returns must be initiated through the portal; we cannot process returns or exchanges sent directly to us without prior authorization.

Damaged or Defective Items

We take great care in ensuring our products meet the highest quality standards. If you receive a damaged or defective item, please contact us immediately. We will gladly arrange for a replacement or refund. Please note that minor variations in color or texture due to fabric characteristics or digital photography are not considered defects.

Refunds

Once we receive your return and inspect the item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original method of payment. Please note that the original cost of shipping is non-refundable, and return shipping fees are the responsibility of the customer unless the return is due to our error (e.g., a damaged or incorrect item).

You will receive a credit within a certain number of days, depending on your card issuer’s policies. We are not responsible for return items that are lost in transit or sent to the wrong address. We recommend using a trackable shipping service and retaining your proof of postage.

Exchanges

We are happy to exchange your item for a different size or color, subject to availability. Exchanges are processed through our Returns Portal. If the item you wish to exchange for is not available, we will issue a refund to your original payment method.

International Returns

Please note that duties and taxes for international orders are non-refundable. Customers are responsible for any return shipping costs for international orders and any potential customs fees incurred during the return process. Refunds for international orders will be issued for the merchandise value only, minus any original shipping costs.

Need More Help?

If you have any further questions about our returns and exchanges process, our dedicated support team is here to help. For the quickest service, please use our Returns Portal. For all other inquiries, you can reach out to us directly through the Contact Us page on our website.